Annals of Tropical Medicine and Public Health

: 2017  |  Volume : 10  |  Issue : 4  |  Page : 1082-

Hotel-type nursing and ethical dilemmas

Sora Yasri1, Viroj Wiwanitkit2,  
1 KMT Primary Care Center, Bangkok, Thailand
2 Hainan Medical University, Hainan, China

Correspondence Address:
Sora Yasri
KMT Primary Care Center, Bangkok

How to cite this article:
Yasri S, Wiwanitkit V. Hotel-type nursing and ethical dilemmas.Ann Trop Med Public Health 2017;10:1082-1082

How to cite this URL:
Yasri S, Wiwanitkit V. Hotel-type nursing and ethical dilemmas. Ann Trop Med Public Health [serial online] 2017 [cited 2019 Nov 14 ];10:1082-1082
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Full Text

Dear Sir,

To increase the patient's satisfaction is the present concept in hospital management. It is the general rule in public health service to give the best care, and additional satisfaction concern can be useful. The recent publication showed that changes in patient satisfaction as related to hospital renovation.[1] Patients usually preferred to a good looking, new, and luxury service. The new problem on “hotel-type nursing and ethical dilemmas due to business interests “ is very interesting. Zupančič mentioned that “hotel-type nursing can be advantageous in the development of contemporary nursing if nurses adhere to high ethical standards and practice self-control.”[1] In fact, the hotel-type nursing seems to be a new thing. To provide the confortable care aiming at business interest seems to be a great ethical issue. In case of medical tourism for general healthy population, there is no problem with the activity.[2] Nevertheless, in case of sick people, the concept should be criticized. If the standard classical rule “ first do no harm” is applied, some activities allowing patients to get comfortable might be supported. However, sometimes, giving things to satisfy the patient might mean developing chance to induce clinical outcome (such as allow the patient not to intake drugs to satisfy them).[3] Nursing or medical care must aim at the most usefulness to the patient, not the business interest. The changing of service to the satisfaction based on marketing concepts might be useful in increasing patient compliance to treatment, but its misuse with the aiming of making money can result in serious and totally unwanted events.

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1Siddiqui ZK, Zuccarelli R, Durkin N, Wu AW, Brotman DJ. Changes in patient satisfaction related to hospital renovation: experience with a new clinical building. J Hosp Med 2015;10:165-71.
2Zupančič V. Hotel-type nursing and ethical dilemmas due to business interests. J Health Sci 2015;5:31-40.
3Freyer W, Kim BS. Medical tourism and travel-an interdisciplinary approach. Gesundheitswesen 2014;76:65-8.